Booking

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Booking

[ Inquiry form ] [ Cancellation ]

Step 1 : Availability and Prices

Have a look at our availability calendar first. There you will have an overview of the availabilities of our apartments. This calender is updated every day.
For consulting the rates of the apartments have look at the page Prices

Step 2 : You want to know more ...

If you need more information or you have more questions or concerns for us, then use our inquiry form. You can also send us an email.

As soon as possible (normally within 24 hours) we will confirm availability and rate by email and give you all the information you requested. Eventually we can give you some alternative options.

If you accept our offer and you would like to proceed the booking procedure, send us an email back to d3kon@telenet.be to confirm or use our booking form .

Step 3 : Start the booking procedure

If you have all the information you need about our prices and availabilities, you can make a booking right away. You do this preferable with our booking form.

Step 4 : Confirmation

As soon as we receive your booking request or your approval to our offer we'll send you our written confirmation by email or by fax (at your convenience). We also send you more details concerning the property, the keys, deposit, cancellation policy, etc.

Meanwhile we invite you to pay a deposit of 30 % of the total rent within two weeks. The moment we receive your deposit, your booking is final.

Your file number will also be visible on a reservation list that can be consulted on the internet.

Step 5 : Deposit

You can pay your deposit by Credit Card (Visa or Mastercard) or by a Bank Transfer. Once the credit card has been authorized for payment or we received the bank transfer, your reservation will be final and will be confirmed by email.

If you want to pay with your credit card we need your account number, expiry date and security code. You can fax or email this or simply call us.

If you want to make a Bank Transfer, you will need this information :

Bank : KBC - Steenstraat 38 - B-8000 Brugge
Account number : KBC 738-0075411-64
Swift code / BIC-code : KREDBEBB
Iban number : BE29 7380 0754 1164
Name : Vitrac Services - Twijnstraat 13/17 - 8000 Brugge

Step 6 : Balance

At your departure you can pay the balance cash or by Credit Card (Visa or Mastercard) . Expenses due to telephone calls or damage will be charged also.

Nico Ulens & Ann Lauwers
Vitrac Services bvba - Twijnstraat 13-17 te 8000 Brugge / België
Tel : +32 (0)50 44 75 00 / Fax : +32 (0)50 44 75 05
E-mail : d3kon@telenet.be / Web : www.ddk.be